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Error code · Wall Oven

KitchenAid Wall Oven Message “Feature Not Available”: Follow the Prompt

On KitchenAid electric single, double and combination wall ovens such as the KOSE500ESS or KODE500ESS, this scrolling message appears when the control spots a problem as you are programming a cook cycle. The display itself gives…

Low risk · DIY check OK
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Code
Feature Not Available
Appliance
Wall Oven
Brand
KitchenAid
Warranty
30-day workmanship

What Feature Not Available means

On KitchenAid electric single, double and combination wall ovens such as the KOSE500ESS or KODE500ESS, this scrolling message appears when the control spots a problem as you are programming a cook cycle. The display itself gives the instruction, either to press Enter and retry or to disable power so the control clears. Do what it says, then enter the cycle again from the beginning. Normal operation should return afterward.

Common causes of Feature Not Available

  • A problem detected while programming a cook cycle
  • Control needing power removed to clear the entry
✓ One safe check you can try

1. Read the scrolling directions fully. 2. If it says PRESS ENTER TO TRY AGAIN, press Enter and set the cycle again. 3. If it says DISABLE POWER TO CLEAR, switch the oven breaker off for a minute, then on. 4. If the message returns, call us.

! Why to stop there
  • A repeating message means a real cause.
  • The oven control is not for owner repair.
  • We quote first in writing, and our repair has a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Feature Not AvailableFeature Not Available questions
What should I do first?

Follow the displayed directions. The message scrolls across the display and tells you either to press Enter to try again or to disable power to clear it.

Why does it appear while programming?

The oven detected a problem during the setup of a cook cycle, so it shows the message to let you retry or clear the control by removing power.

When should I call?

If the message returns after you follow the directions, or appears every time you program a cycle, call us so the control can be tested and quoted in writing.

Book a visit

Still unsure about Feature Not Available?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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