KBBX104E

Most common issues on this model

1. Droopy doors with worn hinge cams, leaving the seal open along one side
2. Clogged drain at the rear of the freezer floor
3. Defrost system quitting, so ice grows behind the freezer back panel
4. A refrigerant leak or restriction in the sealed system, which is rare and confirmed by testing

A KBBX104E is a bottom-freezer refrigerator, 21.3 inches wide with 9.2 cu. ft. of total capacity, also sold as the KBBX104EPA. A cabinet this narrow fits a modest opening, and the door carries a lot of weight for its width, so hinge cams wear and doors begin to sag.

We start by checking that the doors hang squarely and the seals meet the frame all the way around. Next we clear the drain at the back of the freezer floor if water has collected, and watch the defrost cycle to be sure ice is not building behind the back panel. A sealed-system problem is rare by comparison, and we raise it only when the tests point there.

You get a written price first and a 30-day workmanship warranty afterward.

Key features

• Bottom-freezer refrigerator
• 21.3 inches wide
• 9.2 cu. ft. total capacity
• Variants: KBBX104EPA