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Model library · KitchenAid Refrigerator

KBLA20ER

KitchenAid KBLA20ER Refrigerator Service

KitchenAid refrigerator

Most common issues on this model

  1. Start relay burned out, leaving a good compressor unable to run
  2. An aging control board that stops following the temperature you choose
  3. Evaporator fan bearings crying out with a whine or a rattle that shifts when the door is pressed shut
  4. Condenser fan turning slowly or not at all, so hot afternoons expose weak cooling

The KBLA20ER, also listed as the KBLA20ERSS, is now an older refrigerator, and its electrical parts have had many cooling cycles behind them. When one of these calls us in, the first question is whether the compressor is trying to start. A click followed by silence usually points to the start relay rather than the compressor itself.

We also listen at the back of the freezer section and at the condenser. A rising whine from the evaporator fan, or a condenser fan that turns slowly, will leave the fresh food side warm even though the cabinet seems to be running.

If the cabinet is not following the temperature you set, we test the control board before replacing anything. We give you a written price first, and what we install is covered by our 30-day workmanship warranty.

Key features

  • Base model KBLA20ER
  • Also sold: KBLA20ERSS
  • Plate revision: KBLA20ERSS00
  • Discontinued refrigerator
→Codes

Error codes this model can show

KBLA20ERKBLA20ER questions
My KBLA20ER clicks and then nothing happens. What is that?

A repeated click with no hum often means the start relay is no longer helping the compressor start. We test the relay and the overload with the cabinet unplugged, confirm the compressor windings are sound, and replace only what has failed.

The noise in my KBLA20ERSS changes when I hold the door shut. Why?

Holding the door closed changes airflow and pressure inside the cabinet, which tells us the evaporator fan is rubbing or its bearing is wearing. We open the rear panel, free any ice, and check the blade and motor.

Why does my KBLA20ER struggle only when it is hot outside?

A condenser fan that has slowed cannot move enough air once the kitchen warms up. We test the motor, clean the coil, and confirm the fan runs at full speed, which usually restores steady cooling in summer heat.

Book a visit

Book repair for your KBLA20ER

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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