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Model library · KitchenAid Wall Oven

KEBC278K

KitchenAid KEBC278K Oven Service

Schedule Service(713) 903-2606
KitchenAid wall oven

Most common issues on this model

  1. Convection fan failure or noise in either oven
  2. Door lock that stays latched after a self-clean
  3. Burned-out element in one cavity
  4. Temperature sensor drift in the upper or lower oven

The KEBC278K is a 27-inch double electric wall oven with True Convection in both the upper and lower ovens, sold in stainless as the KEBC278KSS. That is two convection fans, two sensors and two sets of elements behind one control, so a repair visit starts with identifying which cavity is acting up.

The self-clean cycle is the hardest test for this oven. It runs hot enough that a door lock motor can stick, and an oven that stays latched afterward is usually a lock problem and not a broken door. Fans are the other wear point, since convection baking keeps them spinning for long periods.

We confirm the issue in the affected cavity only, then test the fan, element and sensor in order. A written price comes first, and a 30-day workmanship warranty covers the repair.

Key features

  • 27" double electric wall oven
  • True Convection in the upper and lower ovens
  • Self-cleaning cycle
  • Stainless steel version sold as KEBC278KSS
→Codes

Error codes this model can show

Sabbath ModeKitchenAid Wall Oven Sabbath Mode: Bake-Only operation explained Sabbath, Sab, 5Ab, or 5A7KitchenAid Wall Oven Display Sabbath, Sab, 5Ab or 5A7: Cancelling the mode Temperature Reached Insert FoodKitchenAid Steam Oven Message Temperature Reached Insert Food: Preheat complete Locked, Lock or LocKitchenAid Wall Oven Message "Locked": the lock feature is on PF / PF id=27 / PF id=30KitchenAid Oven Display PF, PF id=27 and PF id=30: Power failure message Please Remove and Empty ContainerKitchenAid Steam Oven Prompt Please Remove and Empty Container: End of the drain cycle Press Cancel to ResetKitchenAid Wall Oven Message "Press Cancel to Reset": clear the error, then restart Probe or Insert ProbeKitchenAid Wall Oven Code Probe or Insert Probe: Meat probe input missing
KEBC278KKEBC278K questions
The lower oven of my KEBC278K does not brown like the upper. Is its fan dead?

Possibly. Both ovens have True Convection, so we listen for the lower fan and check that the blades turn freely. If the fan spins, the sensor or the element may be the cause.

My KEBC278K stays locked after self-clean. Can I force the door open?

Please do not force it. The lock motor or its switch may be stuck, and pulling can bend the latch. We free the mechanism and test the lock so it releases normally.

Is a 27-inch double oven like the KEBC278K harder to service than a 30-inch one?

The parts differ in size, but the service steps are the same. We can usually reach the fans, sensors and elements without moving the unit, which keeps the visit short.

Book a visit

Book repair for your KEBC278K

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

(713) 903-2606
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