KitchenAid KTLA22EM Refrigerator Service Call
A door that droops by half an inch is enough to spoil the seal on a KTLA22EM. The cabinet is also sold as KTLA22EMSS, and its rating plate may show KTLA22EMSS00. Over the years the hinge cams wear, the door sags, and the gasket stops pressing evenly, so warm air leaks in along one corner and moisture builds on that side.
We start there: we raise the door, check the hinge pins and cams, and look at the gasket for crushed or flattened sections. Then we move inside to the drain at the back of the freezer floor, which we flush because a clog is the most common reason for water in the crispers. If the cabinet still cools badly, we test the defrost cycle before we discuss the sealed system.
On a cabinet this old we explain what each finding means for its remaining life, quote the price in writing before we start, and cover the repair with a 30-day workmanship warranty.
Worn hinge cams let the door sag, so the gasket compresses unevenly. We lift the door, replace worn cams or pins, and adjust the alignment so the seal meets the cabinet all the way around.
Usually. After removing the freezer shelves and the lower back panel, we flush the drain with warm water and clear any debris. We also check the heater so the drain does not freeze again.
Only if you want to after hearing the findings. We confirm the leak, describe what a sealed-system job involves on this cabinet, and give you the written price, so you can compare it with replacing the unit.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
