KitchenAid KTRS19EL Refrigerator Service Call
Because the KTRS19EL is a discontinued refrigerator, also sold as KTRS19ELWH, we start every visit by asking what is still available. Shelves, bins and gaskets are the parts that wear, and the supply of them does not grow. A cracked shelf now is a sourcing job we can plan for; a broken one a year from now might not be.
We inspect the shelves and bins, test the door gasket with a strip of paper all the way around, and place a thermometer inside to compare with the control’s reading. If the cabinet is plumbed for water, we also trace the line to the valve and filter housing and check each connection for seepage.
Any repair is quoted in writing before we begin, and it is backed by our 30-day workmanship warranty.
If one is cracked, yes. Parts for a discontinued model can become scarce, so we identify the piece from your model number and tell you whether it is currently obtainable.
Close a strip of paper in the door in several places. If it slips out easily, the gasket is weak. Hardened, cracked or wavy sections also mean it is time to replace it.
A drifted sensor is a common cause because the control reacts to a wrong reading. We compare the cabinet's real temperature with the control's and replace the sensor if they differ.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
