KitchenAid KTRC19KK Refrigerator Repair

Meltwater under the crisper drawers is the classic sign that a KTRC19KK drain has frozen. The cabinet was sold as KTRC19KKBL, KTRC19KKSS and KTRC19KKWH, and the three letters after the base number only show the finish. When the drain ices over, water has nowhere to go but down into the fresh food section, and a small pool soon follows.
We thaw the drain, then test the defrost heater that is supposed to keep it open. If the cabinet has an ice maker, we also check the fill tube, which can freeze for the same reason, and look at the bin for fused cubes. A door switch that no longer reports the door as closed leaves the lamp burning and warms the compartment, so we test that too.
Cracked shelves and bins are worth replacing before they fail completely. We quote the price in writing before starting, and the repair has a 30-day workmanship warranty.
A weak or failed defrost heater leaves the drain cold enough for meltwater to refreeze in it. We thaw the drain, test the heater, and replace it if needed so the water keeps flowing down and away.
Usually a frozen fill tube, a valve that no longer opens, or a bin jammed with fused ice. We check each in turn and warm the tube and bin before testing the module, so the cause is not missed.
It can. If the lamp stays on, the bulb warms the top shelf and the cabinet works harder. A stuck or misaligned switch is simple to test, and replacing it takes a few minutes.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.