On KitchenAid electric single, double and combination wall ovens such as the KOSE500ESS or KODE500ESS, the words Call Service appear when the electronic oven control has detected an error. Pressing Cancel is the first step, and…
On KitchenAid electric single, double and combination wall ovens such as the KOSE500ESS or KODE500ESS, the words Call Service appear when the electronic oven control has detected an error. Pressing Cancel is the first step, and if the message returns, power to the oven should be reset. The text does not name a part, so the cause stays open until the oven is examined. Any other code that flashes just before the message is worth writing down.
1. Press the Cancel pad once and see whether the display clears. 2. If Call Service stays or returns, switch the oven off at its breaker. 3. Wait one full minute, then restore power. 4. Try a short bake and watch the display. Should the message come back again, stop using the oven and note any other code that flashes before it.
It is the oven's general alert. An F-code names a more specific area, while this message only says the control found an error. A reset may reveal a specific code afterwards. Think of the message as a general warning. An F-code points at a specific area, so a reset can sometimes bring up a more precise code.
One press is fine. If it returns, move to the breaker reset. Repeated pressing does not repair anything. Once is enough. After a breaker reset, anything further needs a technician to read what the control recorded.
We find the cause, quote a written price, then repair. Our work has a 30-day warranty. Tell us any other code you noticed, and we will bring the likely parts to the first visit.
A technician diagnoses it on site and gives you the price in writing before any work starts.
