KitchenAid KBRV36FP Refrigerator Service

A KBRV36FP that leaves water in the bottom of the cabinet or on the floor usually has a drain that silted up over the years. The drain carries defrost meltwater to a pan, and debris slowly narrows it until the water has nowhere to go. We flush it, then watch a few minutes of flow to be sure it stays open.
The other pattern we see on a refrigerator this age is frost packing the evaporator. That points to the defrost heater, its thermostat or the timer, and the cabinet warms up gradually because air can no longer move across the coil. We test each part in turn and replace only the one that has failed.
If ice has fused into a solid block in the bin, the ice maker needs a look rather than the cooling system. Should we find a sealed-system problem, we tell you plainly what it means for the cabinet. You approve a written price first, and our work carries a 30-day workmanship warranty.
Defrost meltwater is supposed to leave through a drain tube. When debris builds up in that tube, the water backs up into the cabinet. We clear the line and check the pan so it does not return.
Rarely. Heavy frost on the evaporator is typically a defrost heater, thermostat or timer that quit working. We test each of the three with a meter and replace the one that fails before suspecting the compressor.
Please do not use a sharp tool near the walls. Let the bin thaw, then call us. A lump usually means the ice maker is delivering water or ejecting badly, and that is what we repair.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.