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Error code · Refrigerator

KitchenAid Refrigerator Message “COOLING OFF”: cooling switched off at the control

On KitchenAid French door bottom-freezer refrigerators (KRFC, KRMF, KRFF) and side-by-side models (KRSF, KRSC) such as the KRFC704FPS and KRSF705HPS, COOLING OFF on the display means cooling has been switched off at the control. It is…

Low risk · DIY check OK
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Code
Cooling Off Indicator Light
Appliance
Refrigerator
Brand
KitchenAid
Warranty
30-day workmanship

What Cooling Off Indicator Light means

On KitchenAid French door bottom-freezer refrigerators (KRFC, KRMF, KRFF) and side-by-side models (KRSF, KRSC) such as the KRFC704FPS and KRSF705HPS, COOLING OFF on the display means cooling has been switched off at the control. It is a mode indicator rather than a failure. Owners notice warming food and a display that still lights up normally. A common way to toggle the mode is holding LOCK and MEASURED FILL together for 3 seconds, though it varies by model.

Common causes of Cooling Off Indicator Light

  • Cooling was switched off on purpose, for example during cleaning
  • The toggle buttons were held together by accident
  • The mode was never turned back on afterward
✓ One safe check you can try

1. Read the display; look for the words COOLING OFF. 2. Press and hold LOCK and MEASURED FILL together for 3 seconds, which is the usual toggle on many models. 3. Wait for the words to clear and listen for the compressor to start. 4. Give the cabinet a few hours to cool. 5. If your model does not respond, check the instructions that came with it, then call us.

! Why to stop there
  • The refrigerator is fine; the cooling was simply turned off, so no part needs replacing
  • The toggle is free and takes seconds at the panel
  • If cooling stays off after the mode clears, we can examine the cooling and give a written price first
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Cooling Off Indicator LightCooling Off Indicator Light questions
Why does my refrigerator say COOLING OFF?

Cooling has been switched off at the control. The display and lights still work, but the refrigerator is not cooling until the mode is turned back on.

How do I turn cooling back on?

On many models you hold LOCK and MEASURED FILL together for 3 seconds. The exact method varies by model, so use the instructions for yours if that sequence does nothing.

How long until it is cold again?

After cooling is restored the cabinet needs time to recover, often several hours. If the food is still warm after that, or the words return, call us.

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Still unsure about Cooling Off Indicator Light?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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