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Error code · Refrigerator

KitchenAid Quad Door Message “DEMO”: demonstration mode active

On KitchenAid KRQC quad-door French door refrigerators, such as the KRQC736RPS, DEMO lights up on the display when demo mode is on. Demo mode, found on some models, is used on a retail floor, or to…

Low risk · DIY check OK
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Code
DEMO
Appliance
Refrigerator
Brand
KitchenAid
Warranty
30-day workmanship

What DEMO means

On KitchenAid KRQC quad-door French door refrigerators, such as the KRQC736RPS, DEMO lights up on the display when demo mode is on. Demo mode, found on some models, is used on a retail floor, or to turn cooling off and deactivate all functions except interior lighting. The control panel will not respond to most commands. Owners see warm contents and an unresponsive panel. To exit, hold SOUND and LOCK together until the indicator goes off.

Common causes of DEMO

  • Demo mode was switched on at the control
  • The refrigerator came from a display setting and was left in the mode
  • Cooling is off by design while DEMO shows
✓ One safe check you can try

1. Read the display for DEMO. 2. Press and hold SOUND and LOCK together. 3. Keep holding until the DEMO indicator goes off. 4. Allow several hours for the refrigerator to cool. 5. If DEMO stays or the cabinet stays warm, call us.

! Why to stop there
  • DEMO is a mode indicator, so nothing needs repair when it is the only message
  • Exiting the mode costs nothing
  • If the cabinet will not cool after the mode is off, we inspect the cooling and quote in writing before work
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Refrigerator codes

Temperature AlarmKitchenAid Refrigerator Message "Temperature Alarm": cabinet above its limit Water Filter Status Light Won't ResetKitchenAid Refrigerator Message "Water Filter Status Light Won't Reset": reset steps Over Temperature LightKitchenAid Built-In Refrigerator Message "Over Temperature Light": cabinet too warm POKitchenAid Refrigerator Code PO: power outage indicator ShowroomKitchenAid Built-In Refrigerator Message "Showroom": display mode on Air Filter Indicator LightKitchenAid Refrigerator Message "Air Filter Indicator Light": reset after replacing the filter CL or LOKitchenAid Beverage Center Code CL or LO: interior temperature too low Cool Off (Showroom Mode)KitchenAid Undercounter Refrigerator Message "Cool Off": Showroom Mode left on
DEMODEMO questions
What does DEMO mean on my refrigerator?

Demo mode is on. It turns cooling off and deactivates every function except the interior lighting, and the control panel will not respond to most commands.

How do I turn DEMO off?

Hold SOUND and LOCK together until the indicator goes off. Once it clears, the panel responds again and the refrigerator can begin cooling. Do not release the buttons early, or the indicator stays lit.

Why is my food warm?

With demo mode active, cooling is off. Exit the mode, move perishables to another refrigerator meanwhile, and allow several hours. If it stays warm after the mode is off, call us.

Book a visit

Still unsure about DEMO?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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