KitchenAid KBFS25ET Refrigerator, Water on the Floor

A KBFS25ET, also sold as the KBFS25ETSS, is a discontinued refrigerator whose doors and drains take the brunt of daily use. Handles loosen, hinges and closers wear, and a defrost drain that blocks or freezes solid sends meltwater under the crispers or out onto the floor.
Our visit starts with the hinges, closers and handles, then the drain, which we thaw or flush and test with water. Only if cooling is poor despite all that do we look into a loss of refrigerant charge, and we tell you plainly whether repairing it makes sense for a cabinet of this age.
The price is written before work starts, and a 30-day workmanship warranty covers what we do.
The defrost drain is most likely blocked or frozen, so meltwater overflows the drain pan. We thaw and flush the drain, then watch a defrost cycle to see it run clear.
Only after airflow, fans, defrost and seals check out and the cabinet still will not cool. A leak is confirmed by testing, and we give you a written price alongside our honest view of the cabinet's value.
Usually. Tightening or replacing the handle mount and checking the hinge pins takes little time, and doing it keeps the door from twisting and breaking its seal.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.