KitchenAid KBLS20ET Refrigerator Service Call

A KBLS20ET with an ice maker either fills the mold and releases cubes, or it does not, and we start by watching which half of the cycle breaks down. A mold that stays empty points to water; a mold that is full but stuck points to the heater or the ejector.
The KBLS20ETSS is the same refrigerator, with rating-plate revisions we see running 00, 01 and 11. If the interior goes dark, we test the door switch as well as the lamp, since the switch also tells the control when the door is shut.
Shelves and bins that crack or break are best sourced while parts remain, so we check availability on the spot. The door seal comes last: if it has stiffened, we replace it. You get a written price first and a 30-day workmanship warranty on our work.
We look at the mold heater, the ejector arm and its motor, and whether cubes have frozen fast to the mold. If water fills but nothing releases, the heater or the control is the usual cause.
The door switch or its wiring is a probable cause. We test the switch, the connector and the lamp socket, so the light works and the control gets a correct reading of the door.
Door bins and crisper runners tend to be the scarce ones on a discontinued refrigerator. If you give us the full number, we check what we can obtain before we schedule the visit.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.