KitchenAid KDDO24RV Freezer Frost Repair

If the back wall of a KDDO24RV freezer is thick with ice, the defrost cycle has most likely stopped running. The model is also sold as the KDDO24RVX. Frost grows over the evaporator until air cannot pass, and the cabinet warms even though the compressor is working. We test the defrost heater, its thermostat and the timing, and replace whichever has quit.
Slow ice is the next thing we check on this cabinet. The water travels through a valve and a fill tube before it reaches the ice maker, and a frozen tube or tired valve will starve it. The module itself is tested last.
A lamp that stays lit with the door shut means the door switch is stuck, which we verify with a meter. The cabinet is no longer made, so we also look at crisper runners and bin lugs and tell you what can be replaced. You approve a written price before we start, and our work comes with a 30-day workmanship warranty.
The defrost cycle is likely no longer clearing the evaporator. We test the heater, thermostat and timing, melt the ice and confirm that the cycle runs properly before we leave.
We check the fill valve and the fill tube first, since a valve that opens weakly or a tube frozen shut both starve the ice maker. If water arrives normally, we test the module.
The bulb heats the cabinet, so it is worth fixing. The door switch is stuck or damaged. We test it, replace it and confirm the lamp goes out as soon as the door closes.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.