KitchenAid KEBS278D Double Convection Oven Service, 27-Inch Cabinet

A KEBS278D is a 27-inch Superba series double oven with thermal convection in both the upper and lower cavity, and each is self-cleaning. It was also sold as the KEBS278DSS, and a revision code ending in 6 may follow on the plate.
Two convection ovens in one cabinet concentrate heat at the front panel when a gasket fails. Controls and trim near the door get hot to the touch, and the inside bakes slower. We run a hand along both seals, then check each latch for grease.
If only one oven is struggling, we compare the elements and sensors of the two cavities against each other. You hear the price before we start, and the work is warranted for 30 days.
Yes. This model has thermal convection in the upper and lower ovens, and both can be self-cleaned. A problem in one cavity does not mean the other is affected.
A hardened or torn gasket allows heat out at the door edge, warming the panel. We inspect both door seals and replace the one that is worn.
We test its elements for continuity and voltage, then check the sensor. The other oven working tells us the supply and the controls are not the cause.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.