KitchenAid KSRG25FK Refrigerator Service

The KSRG25FK was sold as KSRG25FKBL, KSRG25FKSS and KSRG25FKWH, and the plate may show any of several revision codes. That number matters to us, because it tells us which version of a part fits your cabinet.
Water under the crisper drawers is the classic call for this model. The defrost drain freezes into a plug, meltwater cannot escape, and it spills into the drawers. We thaw it, clear the line, and look at why it froze so it does not repeat in a month.
After that we check the ice maker, lamp and door switch, since each can mimic a bigger problem. Shelves and bins are ordered early because the model is no longer made. We always give a written price before starting, and the 30-day workmanship warranty applies to the work.
The defrost drain can freeze solid when meltwater refreezes before it leaves. We thaw it, flush it, and check the heater and drain trough that normally keep it open, so water drains again.
It helps but is not required. If you can read it from the rating plate, we can bring matching parts to the first visit. Otherwise we identify it when we arrive.
Either the lamp is burned out or the door switch has failed. We test both, replace what is needed, and confirm the cabinet responds correctly each time the door opens and closes.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.