KitchenAid KTRA22EM Refrigerator Troubleshooting and Repair
Water in the bottom of a KTRA22EM often comes down to a drain tube that has silted up. The cabinet is also sold as KTRA22EMBL and KTRA22EMSS, with a rating-plate code KTRA22EMBL00 on some units. Meltwater that cannot leave through the tube backs up, spills under the crispers, and sometimes ends up on the kitchen floor.
We trace the water first, flush the tube, and check the drain pan under the cabinet. Then we look for what put the debris there: a defrost cycle that runs too often, an ice maker that overflows, or a door that does not seal. If frost has built on the evaporator, we test the heater, thermostat and timer in turn.
A sealed-system problem is the last thing we raise, and when we do we describe it plainly and let you decide with a written price in hand. Our repairs carry a 30-day workmanship warranty.
The usual cause is a drain tube clogged with debris, so meltwater has nowhere to go. We flush the tube and the pan, then track down why debris collected, whether from the ice maker or a poor door seal.
Yes. A fill valve that stays open or a tube that drips can flood the bin and run into the drain. We check the valve, the tube and the drain, and fix the part that is releasing the extra water.
Look for frost on the back wall of the freezer and a fresh food side that creeps warm. Both mean the evaporator is clogging. We test the heater, thermostat and timer to find out which one failed.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
