KitchenAid KSRT25CR Refrigerator Repair

If the back wall of your KSRT25CR freezer is covered in frost, the defrost cycle has probably stopped. This discontinued refrigerator, also sold as KSRT25CRSS, then loses airflow bit by bit, and the fresh-food side warms before the freezer shows any sign.
Ice trouble often arrives alongside it. Output dwindles when a fill valve weakens or the fill tube freezes shut. A lamp that stays lit with the door shut is a separate problem, and it usually means the door switch is worn.
Plate codes such as KSRT25CRSS00 and KSRT25CRSS01 help us order the correct defrost parts and runners. Crisper runners and door bin lugs break with age and are worth sourcing early. You get a written price before any work, and a 30-day workmanship warranty covers the repair.
Heavy frost on the freezer back wall, weak airflow and a warming fresh-food side all point there. We test the heater, thermostat and timer, and replace whichever has failed.
The fill valve may be weak or the fill tube frozen shut. We test water flow, thaw the tube, and test the module only after those simpler causes are ruled out.
It adds a little heat and suggests the door switch has failed. We replace the switch so the lamp turns off and the cabinet reads the door correctly again.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.