KitchenAid KTRC22EM Refrigerator Service Call
Revision codes tell part of the story of the KTRC22EM: rating plates have been seen with KTRC22EMBL00, KTRC22EMBL01, KTRC22EMBL03 and KTRC22EMBL04. The cabinet is also sold as KTRC22EMBL and KTRC22EMSS. Whichever one you have, a pool under the crispers is nearly always a drain problem, and we treat it as one before looking at anything else.
We flush the drain at the back of the freezer, check the pan, and test whether the defrost heater is keeping the line from freezing. After that we look at the ice maker, since a frozen fill tube or a bin of fused cubes shares the same causes. Only if the evaporator is clean, the drain is open and the cabinet still runs warm do we look at refrigerant loss and explain what we see.
The price is in writing before we start, and our repairs carry a 30-day workmanship warranty.
It helps us order exact parts, because small changes can differ between revisions. Please read us the whole plate, including the letters and digits at the end, when you call.
A defrost heater that is weak or open leaves the drain cold enough to refreeze. We thaw it, test the heater and thermostat, and replace whichever has failed so the line stays open.
The freezer is warmer than it should be, or the harvest cycle is leaving cubes wet. We clear the bin, check the freezer temperature and the ice maker heater, and fix the cause so it does not recur.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
