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Model library · KitchenAid Refrigerator

KBSN742S

KitchenAid KBSN742S Side-by-Side Repair Call

KitchenAid refrigerator

Most common issues on this model

  1. Fresh food section warming while the freezer stays cold
  2. Frost on the freezer evaporator from defrost trouble
  3. Door seal wear that lets in humid air
  4. A clogged defrost drain or weeping valve behind the cabinet

This 42-inch built-in holds 25.5 cubic feet and has a platinum interior that stays clean for years, so the first signs of age are usually mechanical. The doors may stop closing by themselves, a fan may start to whine, or a drawer may stick. The model is also sold as KBSN742SBE, KBSN742SJP and KBSN742SPS, and we service all of them the same way.

If the fresh food side drifts warm, the freezer evaporator is where we look. A single coil feeds both sides, so frost or a slow fan reduces the airflow to the section that suffers first. We test the fan motor, the defrost heater and the sensor in that order.

Gaskets and the base grille get a check too. We give a written price before beginning work, and every repair is covered by a 30-day workmanship warranty.

Key features

  • Side-by-side built-in, 42 inches wide
  • 25.5 cu. ft. capacity
  • Platinum interior
  • Variants: KBSN742SBE, KBSN742SJP, KBSN742SPS
→Codes

Error codes this model can show

KBSN742SKBSN742S questions
The fan in my KBSN742S makes a whining noise. Should I wait?

Waiting risks a stopped fan, which warms the fresh food side. We check the blade and the motor bearings, and replace the motor while it still runs rather than after the food spoils.

What causes humid air to get into a KBSN742S?

A gasket that has lost its shape or a door that does not close fully. We test the seal with a paper strip and adjust the hinge or replace the gasket as needed.

Where do you look when a KBSN742S leaks water behind the cabinet?

We check the supply fitting, the water valve and the defrost drain. We dry the area, run the unit, and watch each point so the real source is confirmed before any part is changed.

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Book repair for your KBSN742S

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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