KitchenAid KRSC336R Side-by-Side Repair Visit

The KRSC336R is a counter-depth side-by-side with 20.8 cubic feet, exterior ice and a water dispenser, and it is also sold as KRSC336RPS. The dispenser is the part owners notice first: ice that jams, a pour that slows, or a tray that drips. We check the chute, flap and auger for ice, then follow the water through the filter, valve and tubing.
A removable under-shelf wine rack adds one more thing to the fresh food side, but it does not change how the cabinet cools. If that side runs warm, we look at the freezer evaporator for frost and test the fan that sends cold air across.
Counter-depth cabinets have limited rear clearance, so we vacuum the condenser area as well. We provide a written price first, and repairs include a 30-day workmanship warranty.
We look for a clump in the bin or chute, then test the auger motor and the dispenser flap. A frozen block is the most common cause of silent jams.
A clogged filter is the first suspect, followed by a tired valve or ice in the line. We check each in order and confirm the flow rate afterward.
One evaporator feeds both sides, so frost or a slow fan reduces the air that crosses over. We open the freezer panel, test the fan and check the defrost parts.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.