Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent KitchenAid specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 903-2606 Schedule Service
Model library · KitchenAid Refrigerator

KBRS20ET

KitchenAid KBRS20ET Refrigerator Troubleshooting

KitchenAid refrigerator

Most common issues on this model

  1. Defrost heater, thermostat or timer failure and frost-packed evaporator
  2. Ice mold that fills but never ejects, or a bin cemented into one block
  3. Lamp and door switch trouble, checked ahead of the cooling side
  4. Cracked door bins and shelf trim from ordinary use

A KBRS20ET that slowly warms over a few days is often one whose evaporator has frosted over. The defrost heater, thermostat or timer has stopped, and ice gradually chokes off the air. We remove the panel, melt the frost, and test the defrost parts one at a time.

Some labels read KBRS20ETSS. If it makes ice, we check whether cubes fall at the end of the cycle or stay stuck in the mold, and clear a bin that has fused into a block.

We also test the door switch and the lamp, which are quick, and look over door bins and shelf trim for cracks. A written price comes first, and the repair is covered by our 30-day workmanship warranty.

Key features

  • Base model KBRS20ET
  • Also sold: KBRS20ETSS
  • Discontinued refrigerator
→Codes

Error codes this model can show

KBRS20ETKBRS20ET questions
My KBRS20ET warms up after a few days. Why is that?

Frost is probably building on the evaporator because the defrost system has stopped. We clear the ice, then test the heater, thermostat and timer to correct the cause.

What stops cubes dropping from the mold of a KBRS20ETSS?

Either the heater that loosens the cubes is not warming, or the ejector arm is not turning. We test both and the water level in the mold during a cycle.

Are cracked bins on a KBRS20ET a quick replacement?

Typically yes, if the bin is available. We confirm your model and fit the new bin, which takes only a few minutes at the end of the visit.

Book a visit

Book repair for your KBRS20ET

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

☎ Call the desk ▤ Schedule Service