KitchenAid KBBX102M, a Compact Bottom-Freezer Service
The KBBX102M, also sold as the KBBX102MPA, is a bottom-freezer refrigerator 21.9 inches wide with 8.8 cu. ft. of total capacity in a standard-depth cabinet. Its narrow body suits tight kitchen openings, and in a small cabinet there is little spare room for frost to build before airflow suffers.
That is why we look at the defrost heater, thermostat and timer early. We also check the ice maker for a frozen bin or a failed eject cycle, then confirm that the lamp and door switch work, because a door switch that misreads can mimic a cooling problem.
The model and serial plate is inside the refrigerator, on the left wall; a photo of it helps us line up parts. Our price is written before work, and a 30-day workmanship warranty applies.
Open the fresh food door and look at the left wall. The adhesive plate there carries the model and serial numbers, and a photo of it helps us identify parts before we travel.
In a cabinet this size, a failed defrost heater, thermostat or timer lets frost cover the evaporator and choke airflow. We find which defrost part has failed and replace it, then clear the frost.
Empty the bin, let it thaw and wipe it dry. If the cubes fuse again, we check the ice maker's eject cycle and the fill amount, since too much water or a stuck arm causes it.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
