KitchenAid KSRS25CS Refrigerator Service Call

Moisture around the door frame is the clearest warning that a KSRS25CS, also sold as KSRS25CSMS, needs attention. It means the gasket has perished and warm air is slipping into the cabinet, which also explains why the compressor hardly ever gets a rest.
We then turn to the cold control and thermistor. When they drift, the cabinet runs warm or the top shelf freezes. Behind the cabinet, the inlet valve can seep unnoticed, and the start relay can stop a perfectly good compressor without warning.
Revision codes on the plate, such as KSRS25CSMS00, KSRS25CSMS01 and KSRS25CSMS02, help us find the right parts for this discontinued model. We go from the gasket to the sensor to the valve and relay, in that order. A written price comes first, and the 30-day workmanship warranty applies.
A perished gasket lets warm humid air in, and it condenses at the frame. We test the seal in several places and replace the gasket if it no longer holds.
The sensor itself is a small part. We confirm the drift by comparing it with a thermometer, then replace it. That is usually much less than assuming the board or compressor has failed.
We turn off the water, ease the cabinet forward and inspect the valve and tubing for damp spots. Any weeping part is replaced and pressure-tested before the cabinet returns to its spot.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.