KitchenAid KSSS48F Refrigerator Troubleshooting and Repair
The KSSS48F is a discontinued side-by-side, also sold as KSSS48FJW, and the rating plate on it may show KSSS48FJW00. Families tend to keep this kind of cabinet for a long time because it is roomy and still cools well, which means the parts that get touched most, the handles, hinges and door closers, are the ones that have worn.
We begin with the doors. If one sits low or does not swing shut on its own, the closer cam or hinge has worn, and the gasket stops meeting the cabinet squarely. Next we look inside the freezer floor and under the crispers for water, since a clogged or frozen drain is the other common reason a cabinet like this leaves a puddle.
Only when airflow and drainage check out do we look at the sealed system. You see the price in writing before we start, and every repair is backed by our 30-day workmanship warranty.
Usually the hinge cam or closer has worn smooth, so gravity no longer pulls the door shut. We inspect both hinges, replace the worn cam or closer, and check that the cabinet is level front to back.
It is defrost meltwater that cannot reach its drain at the back of the freezer. A clog or a block of ice stops it, and the water spills into the fresh food side. We clear the line and test the defrost heater.
It depends on where the leak is and how the rest of the cabinet has aged. We tell you plainly what we find, including the condition of the doors and fans, so you can weigh the repair against replacing the cabinet.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
